HelloHamburg

The Newcomer's Handbook

Hello - The Newcomer´s Handbook
Hello supports you in making Hamburg your new home.

We know, being new to a city comes with several challenges and can be tough. Hello offers practical assistance for a good start in Hamburg and ensures that you’ll soon call the city your new home. Find helpful information about Hamburg’s largest institutions and their offers. Text and audio information is available in German, English, Arabic, Farsi and Russian. More languages to come. Feel very welcome!

How does it work? It´s so easy to get started.

We're glad you made it here! Once you’ve downloaded chosen content, no further connection is needed. The service is constantly being expanded with new partners and information. Most information is provided as text and audio, so you can choose whether you want to read or hear. Let’s make Hamburg home.

Features Some features of the app

  1. Multi-Language Media All information is available in 5 languages.
  2. Offline functionality Once you’ve downloaded the application, no internet connection is required.
  3. Maps Find practical help and institutions nearby.
  4. Accessibility Information is provided as text and audio.

Statements Statements of partners and supporters

  • Marlene Schnoor Geschäftsführerin, Hamburger Volkshochschule „Bildung für alle“ (das Gründungsmotto der Hamburger Volkshochschule) bedeutet, Neu-Hamburgerinnen mit dieser App eine schnelle Orientierung über Bildungsangebote vor Ort zu ermöglichen.
  • Katja Krupke Regionalleiterin, Hamburger Volkshochschule Wir möchten Ehrenamtliche in Hamburg dabei unterstützen, ihr zivilgesellschaftliches Engagement möglichst gut gerüstet entfalten zu können.
  • Dr. Antje von Rein Presse/Marketing, Hamburger Volkshochschule Mehrsprachig und in einfacher Sprache erhalten Sie hier die wesentlichen Informationen über die Hamburger Volkshochschule.
  • Janina Hempel Projektleiterin, Bücherhallen Hamburg Ich bin überzeugt davon, dass mit Hello Hamburg die Orientierung in einer neuen Kultur sehr viel leichter fällt, insbesondere weil die Informationen in der eigenen Muttersprache vermittelt werden.
  • Hella Schwemer-Martienßen Geschäftsführung, Bücherhallen Hamburg Unsere Motivation war ganz einfach: Hello Hamburg lädt die zugewanderten Menschen zur Teilhabe ein und öffnet Türen in wichtige Bildungsräume der neuen Heimat.
  • Michael Schugardt Medienpädagoge, Bücherhallen Hamburg Für mich war es eine Herzensangelegenheit, mit diesem tollen Projekt unseren vielen neuen Mitbürgern das Ankommen in Hamburg zu erleichtern.
  • James Desai Fundraiser Elbkinder The app offers information for migrated families in several languages. Hopefully finding a place in a Kita becomes easier that way. With a Kita-place for the kids an important step for the arrival of the families can be achieved.
  • Janina Seifert Kita-Manager For many fled children and their families a place in a Kita is an important step for participation. The app supports this thought in a simple way.


Thoughts, Questions & Ideas?
Support Hello Hamburg?

The application can easily be adapted for other cities. Hello Hamburg would not be able to have any impact without the work of our partners. If you want to join our project or if you have any thoughts on how we can improve, complement or innovate. Don't hesitate contacting us. We'd love to hear from you!


Hello Hamburg
About us

The “Hello Hamburg” project is initiated by Hamburg-based startup audioguideMe and Hamburg’s public libraries, the Hamburger Öffentliche Bücherhallen. The project
is being considered to expand its service by further partners and information.

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For iOS and android smartphones

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